The Legacy featured in National Publication

GILLETTE, WY – Campbell County Health announces that The Legacy Living and Rehabilitation Center was recently featured in a Hardwired Magazine article titled, “Living the Mission of Excellence Every Day, A Post-acute Care Provider Delivers on Its Promise.”

The article describes how The Legacy improved overall resident satisfaction from the 30th percentile in 2015 to the 98th percentile by creating a culture of alignment and accountability, beginning with hiring employees who will be a fit for the organization.

Resident Experience Coordinator Mary Barks enlisted one of The Legacy residents, Rosetta, to share her personal experiences about what it feels like to be truly cared for with new staff during employee orientation.

“What a tremendous honor for CCH and continuing health services to be published in Hardwired, said Chad Wolbers, MHA, FACHE, Studer Coach and Account Leader. “What’s even more impressive is the results they are earning by embracing best practices and holding themselves accountable to an incredibly high standard of care. I’m very proud of Mary’s achievement of being published, but even more so in terms of her personal mission and commitment to help others.”

Hardwired Results® is a complimentary magazine published by Studer Group. The first issue was published in Fall 2004 and was created to provide organizations with specific tools and techniques to achieve results and sustain growth. Each issue shares in-depth information on key topics, case studies on Studer Group partners and tools to help hardwire results across the organization. All issues of Hardwired Results® magazines can be found at www.studergroup.com/hardwired-results.
A downloadable PDF copy of the article can be found here.

In October 2012, CCH partnered with Studer Group, a nationally recognized company whose mission is to make healthcare a better place for employees to work, physicians to practice medicine and patients to receive care. The Studer Group coaches healthcare systems by providing a detailed framework and practical how-to’s to create a culture of service, clinical and operational excellence. They build on the strengths and passion of each organization, and also provide best practices and evidence-based leadership practices gathered from their work with over 700 hospitals throughout the country.

To learn more about The Legacy, visit www.legacywyo.org.