CCMG Clinic Earns an Excellence Through Insight Award

The Campbell County Medical Group (CCMG) Walk-in Clinic & Occupational Health was recently honored at a HealthStream, Inc. event in Denver, Colo., for receiving the highest ratings in Urgent Care satisfaction, and exceeding industry standards, among 43 national HealthStream, Inc., clients. The award is a direct reflection of 2014 patient satisfaction surveys.

“We applaud CCH’s high level of commitment to excellence in healthcare and are pleased to recognize their achievement through our presentation of an Excellence through Insight Award,” says Robert A Frist, Jr., HealthStream CEO.

CCMG Walk-in Clinic & Occupational Health was awarded this honor for its commitment to excellence in patient care. To qualify for an award, a hospital must have been a patient satisfaction-tracking client of HealthStream in 2014, scored in the 75th percentile or higher, and surveyed a minimum of 100 patients.

The CCMG Walk-in Clinic & Occupational Health provides fast, convenient healthcare services to the whole family, and occupational health services to business and industry. The Walk-in Clinic is open seven days a week, and located across the hall from the Emergency Department. Learn more at www.cchwyo.org/WIC.

What Walk-In Clinic Patients Say About CCH

• 92% say providers respect what patients have to say
• 91% say intake staff are courteous and show respect

*According to patient surveys in 2015

Photo: CCH staff receiving their award at the HealthStream conference in Broomfield, CO. Front Row, left to right: Carrie Felton, Front Desk and Occupational Health Supervisor; Brenda Esponda, LPN, Clinical Supervisor; Sherri Blanchard, M.D., WIC Medical Director; Eddie Pearson, Senior Vice President and Chief Operating Officer, HealthStream, Mary Patterson, PA-C. Back row, left to right: Bridget Bishop, LPN; Doug Millar, Registration Staff; Bill Rice, Director, CCH Walk In Clinic.