CEO Update: Summer 2018

We’re kicking off the summer with a few items to celebrate. It always feels good to receive recognition, especially from an outside perspective. Becker’s Healthcare, a national leader in the healthcare industry, named Campbell County Health one of the Top 150 Places to Work in Healthcare for 2018. It’s satisfying, as we are always striving to improve our workplace and make it better for our employees.

The Legacy Living and Rehabilitation Center was chosen by the nonprofit arm of Toyota for a Lean project initiative to increase efficiencies in the resident dining process. It’s another example of how our commitment to providing exceptional care to our residents has produced results, and adds to our achievement of earning a Five-Star quality rating from Centers for Medicare and Medicaid Services.

I’d like to discuss two happenings that are promising for the future. First, as a result of a recent board retreat last spring, CCH will be playing an active role in identifying barriers to behavioral health care, ascertaining current resources, and working with others in the community so the public is better able to access mental health services. We’re just in the planning stages right now, but we want to involve everyone in the community who has a part in providing these services to those who need them. Look for more information on our website and social media on how you can be a part of the conversation this fall.

Secondly, I’m pleased to report that construction of the mock patient rooms for the inpatient room project will soon be underway, with plans to have two rooms ready for testing sometime this fall. As you may recall, last summer we embarked on a detailed Lean process to analyze our old, outdated patient care rooms. We gathered feedback from our board members, management team, medical staff, patients, families and the public to determine the most efficient and effective design for the workspace and flow of our new patient care rooms. In the fall, we’ll test the rooms to make sure that the design really works with our beds, equipment and staff simulating the things they do every day to care for patients. The Board will make a final decision on the projects shortly after you read this newsletter.

If approved, the 40,000 square foot space will have 39 new patient rooms, along with new waiting rooms, gathering spaces for patients and families and staff-friendly workflows.

Wishing you a healthy, safe and enjoyable summer season.

Sincerely,
Andy Fitzgerald, CEO