Thanks for working here this week: Sydney Bond, Patient Account Counselor

Campbell County Health is proud of its employees, and we want the CCH family and the Campbell County community to know about the good work that they do for this organization.

Allow us to introduce Sydney Bond, the Patient Account Counselor for the Campbell County Medical Group Kid Clinic in Gillette, Wyoming. For those who don’t know, the Kid Clinic is a unique partnership between Campbell County Health and Campbell County School District, providing primary medical care for infants over 2 weeks old up to age 21, and counseling for children ages 4-21.

Sydney has been with CCH for nearly three years. She has always been interested in the health care field. “It was always something in the back of my mind that I’ve wanted to do. I am not in direct care; I get to help out with finances to help patient’s ease their mind when they come in to see us,” she says. And, that’s equally as important! As a Patient Account Counselor, Sydney offers assistance to patients regarding medical bills. She acts as a liaison between patients and their insurance companies; often answering questions from both parties.

When she’s not at work, Sydney likes to hang out with her family. “I have a 15-month-old who keeps me on my toes!” she says.

We asked Sydney what she likes most about working for CCH, and what excellence every day means to her. Check out her response:

“I stared working at the Walk-in Clinic as a Registration Specialist. I enjoyed all of my co-workers there as well as seeing what the big picture was on a day-to-day basis in the medical environment. I miss my co-workers at the Walk-in Clinic, but the Kid Clinic has been very welcoming. I am now a Patient Account Counselor, this has been a very different view from what I was used to. I enjoy what I do now on a day-to-day basis. A big thanks to the Kid Clinic for letting me join their family.

Excellence every day to me is to help patients when in need. Finances can be a part of why patients/clients are not seen and that’s something that I can do to take some stress off of their shoulders.”

Thanks, Sydney, for helping ease patients’ minds. We are proud to have you on our team!

Is there a CCH employee who went the extra mile or shows you extraordinary service? Give them a pat on the back by completing an Excellence Every Day card.

Did you know that the Kid Clinic is moving!

They are closed today, April 29 and Friday, April 30; but will open on Monday, May 3 at 702 S. Kendrick Avenue—just east of Twin Spruce Junior High in Gillette, Wyoming. Learn more about the Kid Clinic at www.cchwyo.org/kidclinic.